Automate patient intake, appointment booking, triage routing, and FAQs — 24/7 — without replacing your staff.
Book a DemoYour AI receptionist manages routine calls so staff can focus on patient care.
Books, reschedules, and cancels based on your availability rules and provider calendars.
Collects name, DOB, reason for visit, insurance status, and symptom categories.
Identifies urgent vs routine cases. Routes to emergency, nurse callback, or scheduling.
Answers common questions about accepted plans, payments, and visit types.
Captures messages, schedules callbacks, or escalates urgent matters — even at 2 AM.
Transfers to billing, nurse line, or specific providers when human help is needed.
Every patient call follows a structured path.
AI greets the patient, identifies your clinic, and asks how it can help. No hold times.
Detects purpose (booking, symptoms, billing) and collects name, DOB, and patient status.
Booking → offers time slots. Symptoms → triage questions. Billing → FAQ answers or transfer.
All information saved to your CRM/EHR. Staff only handle complex cases and escalations.
See how the AI handles real patient scenarios.
Thank you for calling. How can I help you today?
I need to schedule an appointment.
I can help. Are you a new or existing patient?
Existing. [Provides name, DOB, reason]
Is this pain severe or accompanied by swelling?
No.
I have Tuesday 10:30 AM or Thursday 2:15 PM available.
Thursday.
You're booked for Thursday at 2:15 PM. Confirmation sent by text.
Are you experiencing chest pain, difficulty breathing, or an emergency?
Yes, chest pain.
Please hang up and call 911 immediately. Would you like me to notify the clinic?
Yes.
Done. The clinic has been notified. Please call 911 now.
Emergency Protocol
AI never handles emergencies. It directs to 911 immediately.
You set scheduling & routing
Control provider availability
AI never diagnoses
Collects info, routes properly
A front-desk workload solution, not a clinical decision tool.
Book a Demo